Privacy Policy for StoryBox

Effective Date: 12/20/2024

Last Updated: 12/20/2024

At StoryLabs LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our platform to host or join Minecraft servers, and how we ensure the security of your data. By using StoryBox, you agree to this Privacy Policy.


1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide Directly

  • Account Information: When you register, we collect your name, email address, username, and password.
  • Payment Information: For purchases, we collect payment details but do not store credit card information directly.
  • Content and Communication: Any information you provide through customer support requests, feedback, or community engagement.

b. Information We Collect Automatically

  • Usage Data: Includes IP addresses, browser type, operating system, and details of your interactions with our platform.
  • Server Logs: When you create or join a Minecraft server, we log relevant server activities.
  • Cookies and Similar Technologies: We use cookies to improve your experience.

c. Information from Third Parties

  • Social Media Logins: Information from Google, Discord, or other third-party platforms.
  • Marketing and Analytics: Anonymous data about your online activities.

2. How We Use Your Information

  • Provide Services: Set up, maintain, and operate Minecraft servers.
  • Process Transactions: Fulfill payments and manage subscriptions.
  • Enhance User Experience: Use analytics to improve features and ensure platform reliability.
  • Marketing and Communication: Send you platform updates and announcements.
  • Ensure Security: Monitor server activity to prevent abuse and fraud.
  • Legal Compliance: Fulfill legal obligations and prevent misuse.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in these scenarios:

  • Service Providers: With trusted third parties for hosting, payment processing, or analytics.
  • Minecraft Server Management: Information necessary for server configuration and operation.
  • Legal Requirements: When required by law or valid requests by public authorities.
  • Business Transfers: In the event of a merger, sale, or transfer of assets.
  • With Your Consent: For any purposes you explicitly authorize.

4. Cookies Policy

We use cookies to improve user experience, track platform performance, and store preferences. Cookies help us:

  • Maintain your session when navigating our platform.
  • Personalize content and remember preferences.
  • Enhance security measures.

You can manage cookies through your browser settings. Note that disabling cookies may limit certain functionalities.


5. Minecraft-Specific Data Collection

When you use StoryBox to create or join Minecraft servers, additional data may be collected:

  • Server Configuration Data: Includes plugins, settings, and world files.
  • Player Data: Includes usernames, in-game actions, and IP addresses.
  • Event Logs: Server errors, crashes, and player actions.

6. Data Retention

We retain your personal and server-related data for as long as necessary to:

  • Provide services to you.
  • Comply with legal obligations.
  • Resolve disputes or enforce our terms.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your information.
  • Correction: Update inaccurate or incomplete data.
  • Deletion: Request deletion of your data.
  • Marketing Opt-Out: Opt out of promotional emails.
  • Cookies Control: Manage cookie preferences.

8. Data Security

We implement industry-standard security measures including:

  • Encrypted storage of sensitive data.
  • Secure payment gateways for transactions.
  • Access control measures to restrict unauthorized access.

9. Third-Party Services

StoryBox integrates with third-party services like payment processors, analytics tools, and social login providers. These services have their own privacy policies, and we encourage you to review them.


10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. The latest version will always be available on our website, and we will notify you of any significant changes.


11. Contact Us

If you have questions, concerns, or feedback about this Privacy Policy or your data, please contact us at:

StoryLabs LLC

Email: storyboxgg@gmail.com

Address: 131 Continental Dr Suite 305 Newark, DE 19713